Happiness Matters

Published in the May 2026 Issue of Northwest Public Power Administration (NWPPA) Bulletin: “Happiness Matters 6 ways to keep your key people”
Workplace happiness leads to increased engagement, retention, and productivity. Do you think happiness is soft? Are you too busy working on the success of your team and organization to worry about whether people are happy?

Do you think their happiness isn’t up to you, it’s up to them? Employee happiness or satisfaction, not to be confused with complacency, is critical to your team’s and organization’s success. And while your team’s personal happiness is their own responsibility, it is in your best interest to create an environment that encourages happiness and engagement. Happy employees are more engaged and productive, leading to more efficiency. They serve their customers well, leading to greater customer satisfaction and profitability or cost-effectiveness. Happy employees stay and grow with you, your team, and your organization.